San Jose Budget Games 2013

"Whatever is the problem, community is the answer" - Margaret J. Weatley.

I've been reading some of Margaret's writings this week and her words have been ringing in my ears as I remember participating as a volunteer facilitator in the 3rd annual San Jose Budget Games on January 26. Somewhere close to 200 community leaders, politicians, city staff, and volunteer facilitators gathered to have conversations about the city budget priorities. This wasn't a typical town hall meeting where the city presents the budget priorities and community members gather at a microphone to voice their displeasure. Instead, 20 tables of 8-10 people gathered to play a version of Buy a Feature by Innovation Games. Through the game, each table was asked to wrestle with and agree on both where to spend the budget (more police? more library hours?) and whether or not to increase city revenues (increase sales tax? create a parcel tax?) to fund more initiatives. San Jose elected officials, police chief, fire chief, city clerks and others were available to answer any questions.

As a facilitator it was interesting to watch a diverse group of people talk to each other about priorities for their city. Here are a few observations that I found interesting:

• Though they didn't always agree, the game produced some great discussions.
• Disagreements at our table ended with increased understanding.
• The discussions were neighbour to neighbour vs. citizen to politician.
• I heard citizens talking positively about their city politicians ("I don't always agree with them, but I like their approach - they are serious about engaging us in helping making the city better").
• Many citizens were playing the game a second or third time - asking a community for help and then acting on their responses creates engagement and joint commitment.
• Relationships were built rather than fractured ... at a budget meeting!
• This approach to solving problems can create a better community, neighourhood, team, company, city, etc.

San Jose isn't the only group to start embracing a community approach to problem solving. I'm sure if you reflect on your own experiences you'll recall examples of community approaches producing excellent results. Wheatley describes several similar examples in her article "It's Time for the Heroes to Go Home" and in the agile community we've embraced this approach through self organizing teams and frequent retrospectives.

I don't know if I'll be able to participate in a future budget game, but I'll always be grateful to the city of San Jose and the Every Voice Engaged foundation (the non-profit arm of Innovation Games) for the opportunity to be involved this year. If we ever do this in Winnipeg, count me in.

Finally, along with this reminder to 'take it to the team', here are a few practical methods you can use to do so:

• Innovation Games
• World Cafe
• Retrospectives
• Lean Coffee

 (You can read more about the budget games in the Financial Times and Bloomsberg Business Week)

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Golden Nuggets from the Innovation Games Summit

My friend Chad Holdorf describes golden nuggets as those practical things you learned from a conference that you can use on Monday at work. After attending the Innovation Games Summit this week in Santa Clara here are six golden nuggets I'd like to share with you:

1. Many of the attendees at my Silence of Agile talk were trained and experienced facilitators and during our discussions offered two specific tips that I plan on trying at one of our team's next retrospectives.

• The first tip was to change the voting so that people vote not only for their top 3 ideas but also their bottom 3. When tallying the results use the net votes (top minus bottom) as your top items to work on for that period. 
• The second tip involves changing the silent writing portion of the retrospective. Instead of writing each individual idea on one post-it, ask each team member to write all their ideas on one paper in a list format. Once everyone has written their list, pass it to the person on your left. Each person then reads their neighbour's list and adds to it. Keep passing the lists to the left until everyone has read and contributed to all the lists. Finally, put the individual items on your board and prioritize them as usual.

2. Innovation Games help you have better conversations and make better decisions. I had already experienced this myself when using these games for retrospectives. However it became even more explicit as we facilitated and observed the San Jose 2013 Budget Games. We had a diverse group of community members at our table who had honest conversations and made tough decisions about topics that are important for San Jose. I can imagine that a great facilitator could also have achieved the same results, but the game did this without much need for facilitation. I'll be looking for more places to try out these games.

3. As a facilitator, it is important to trust the Innovation Game and let the group create their own process and flow within the context of the game. Gerry Kirk was my facilitation partner for the Budget Games and I watched (sometimes in trepidation) as he deftly used good questions to nudge the group along rather than directing the flow. Their process was sometimes a little scary as they tried to work within the game to come to decisions. However, in the end it was their process and their results. The game did its job to provide structure and Gerry's gentle questioning prodded them to a good result much more effectively than a directive approach would have.

4. A new podcast source! Look for Jack Dorsey and others on Standford University's Entrepreneurship Corner.

5. A new book that was highly recommended by Mr. Holdorf: The Radical Leap Re-Energized by Steve Farber.

6. Two 'S's. These aren't agile tips, but useful nonetheless

• Have sinus trouble when flying? A client of mine recommended Sinusalia by Boiron. Take two pills before you get on the plane and then every two hours during your flight - they are magical.
• Need music for your training sessions, workout sessions, relaxing at home, etc? Try the Songza app. It has lots of curated music based on themes and also comes with a pretty neat UX experience that suggests musical themes based on the time of day.

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Day 2 at Agile2010

Today was another satisfying day at the conference in 'sunny' (I did see the sun this morning) Orlando. I started the day off with 11 other agilists going for a morning run on the paths and walkways around the Disney complex followed by a great breakfast. The catering at the Dolphin has been fantastic so far.

The first of two notable sessions that I attended was called "Effective Questions for an Agile Coach." The two presenters Arto and Sami from Reaktor were great and cleverly crafted the table discussions so that we would fall into common coaching traps and then helped demonstrate better alternatives. Here is a brief overview of some of the ideas from the presentation:
- By giving advice you are creating motivation from the outside. You need to ask effective questions to let them figure it out for themselves
- The four acceptance tests for good coaching questions are a) leads to exploration, b) aim at descriptive answers, c) avoids judgement and d) avoids unproductive states of mind
- Avoid the question 'why'. Try converting the question into a What, When, How Much or How many. For example, instead of Why, ask What benefit did you expect to receive?
- When trying to help the team solve a problem, follow the GROW model. Grow: first, find their goal. Reality: Second, ask questions to help them describe the current state. Options: Third, ask questions to find at least 3 options. Simply ask how would you solve this. What: Finally, ask questions to find agreement on a path forward.

Some other random thoughts:
- I attended an www.innovationgames.com seminar. After playing The Product Tree game and Scream, I want to explore how to introduce these games in my own projects.
- Dave Thomas was funny and poignant as the keynote speaker although I did wonder if his talk was targeted more at those not at the conference than those of us who have already 'taken the pill'. They videotaped his talk and I suggest looking for it in the next few weeks.
- I took some advice from other conference veterans and walked out of a session that was covering topics I was already familiar with. As a result, I had some great conversations about retrospectives and the intersection of agile and church.
- The 'soft skill' sessions at this conference have been great, but I wonder if there is room for more advanced developer topics.
- Played some beach volleyball at the end of the day with 2 other Canadians and a Swede. Are there any Americans at this conference?

More tomorrow...  looking forward to the open jam on ATDD/BDD wording.